Questions? We’ve Got You.
Everything you need to know about DAP products, riding, ordering, and support.
Everything you need to know about DAP products, riding, ordering, and support.
Absolutely. You don’t need years of watersports experience to get started with DAP. Our products are designed to make exploring the water feel intuitive and approachable. If you’re new, we recommend starting in calm, open water and taking your time to get comfortable with the controls.
Not necessarily. Previous experience can help, but it isn’t required. Many riders begin with little or no eFoil experience. Start slowly, learn the controls step by step, and give yourself time to build confidence on the water.
A DAP eFoil lifts the board above the surface for a smooth, flying sensation. Our electric SUP thrusters add powered propulsion to a paddleboard, making cruising and exploring easier without changing the familiar SUP experience.
It depends on how you want to enjoy the water. Choose an eFoil if you’re looking for a more dynamic flying experience, or an electric SUP thruster if you prefer relaxed cruising and exploration. If you’re unsure, reach out to us — we’re happy to help you choose.
Our SUP propulsion systems are designed to work with a wide range of paddleboards, but compatibility can vary depending on the board and fin-box configuration. Check the product compatibility information or send us your board details and we’ll help you confirm the right setup.
Our standard thruster focuses on simple, effortless electric cruising. The steering version adds stronger propulsion and active directional control, giving riders smoother handling, easier maneuvering, and greater control over their route.
Yes. We design our products with serviceability and modularity in mind. Key components can be inspected, serviced, and, where supported, replaced or upgraded as your needs evolve.
Replacement components and accessories are available for supported DAP products. If you’re not sure which part you need, contact DAP Support with your product information and we’ll help you identify the correct component.
Ride time depends on the product, battery configuration, rider weight, speed, water conditions, and riding style. Relaxed cruising generally provides longer ride times, while continuous high-power riding consumes more energy. Detailed estimates are listed on each product page.
Charging time varies by battery and charger. You’ll find the recommended charging time and charger specifications on the individual product page and in the product manual.
Keep the battery clean and dry, use only the recommended charger, and store it in a cool, dry place away from extreme temperatures. Always inspect the battery and connectors before use and follow the storage guidance provided with your product.
A little care goes a long way. After saltwater use, rinse the appropriate exterior components with fresh water, dry them thoroughly, and inspect connectors and moving parts before storage. Following the maintenance instructions will help keep your DAP ready for the next ride.
We’re working to make DAP accessible to riders around the world. Shipping availability depends on the product and destination, especially for products containing large lithium batteries. Contact us or enter your destination during checkout to confirm available options.
Delivery times depend on your location, product availability, and shipping method. Once your order is processed, we’ll provide the available tracking and delivery information so you know what to expect.
Large lithium batteries are subject to specific transportation and handling requirements. Because these rules can vary by destination and carrier, battery shipping options may differ from standard product deliveries.
If you need to make a change, contact us as soon as possible. We’ll do our best to help before your order enters fulfillment. Once an order has shipped, different conditions may apply.
We’ll still be here after your DAP arrives. Whether you need setup guidance, troubleshooting, service, or help finding a replacement part, simply contact DAP Support and we’ll work through it with you.
Yes. Eligible DAP products are covered according to our warranty terms. Coverage can vary by product and region, so please refer to the Warranty Policy for the complete terms and conditions.
Contact us first and tell us what’s happening. Our team can help diagnose the issue and determine the best next step. With support in the U.S., we aim to make troubleshooting and service as straightforward as possible.
Of course. We want riders to feel confident with their equipment, not simply receive a box and figure everything out alone. Setup guidance, product instructions, and additional support are available, and we’ll continue expanding training and community activities as DAP grows.